Global Operations Director

London, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

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Job Summary

Own the media operations function, aligning governance, targets, and cross‑channel execution to deliver efficient, data‑driven delivery at a global scale.

  • Operations: Build and optimize workflows, capacity planning and performance governance across locations.
  • Strategic Advisory: Partner with clients and cross‑functional teams to set targets, drive accountability, and ensure high‑quality outputs.
  • Partnerships & Growth: Lead vendor and technology partnerships while enabling learning and developing a high‑performing, global team.

Job Description

Responsibilities

  • Develop and deliver media operations strategies aligned to business goals, ensuring efficiency, compliance and risk management
  • Lead cross-functional collaboration to set performance targets and drive accountability
  • Oversee campaign execution and optimisation across all channels, improving workflow and output quality
  • Build trusted client relationships and act as a strategic advisor
  • Use data and insights to streamline resource and capacity planning
  • Partner with finance on governance, budgets and quality assurance
  • Lead transformation initiatives with global stakeholders
  • Manage vendor and technology partnerships, ensuring smooth integration
  • Champion learning and development, and lead, mentor and grow a high-performing, global team

Requirements

  • Deep knowledge of the media landscape, platforms, analytics and programmatic tools
  • Strong operational expertise across workflows, processes and resource management
  • A data-led mindset with the ability to turn insights into action
  • Curiosity for emerging technologies, including AI and automation
  • Experience leading and developing teams across multiple locations

Benefits

  • Hybrid working model (three days in the office, two working remotely)
  • Flexible working hours with core hours 10:30 – 16:30
  • Be Your Best adjustments in recruitment process and support
  • Open conversations between employees and managers to support high-need periods and individual circumstances
  • Diversity, Equity & Inclusion at OMG
OMD logo

OMD

3.6 Glassdoor

OMD is the world’s largest media network, with more than 14,000 people working across more than 100 countries.At OMD, We Create What’s Next — delivering creative media solutions to drive sustainable growth for the world’s leading brands. Named the best-performing global media network overall by RECMA, the highest-ranked media agency network on the Effie Effectiveness Index, and Media Network of the Year at the 2025 Cannes Festival of Media, OMD is a leader in innovation, creativity, and cultural relevance.

Founded in 1996
New York, New York, USA
4.2K employees (1,415 in marketing)
67% recommend to a friend
82% CEO approval

Traffic Signals

Monthly Visitors
54K
Traffic Source Mix
Search
46.4%
Direct
39.1%
Referral
9.4%
Social
3.4%
Paid
1%

Headcount Trend

Current headcount: ~4.2K

Marketing Team

Marketing Team Size
1,318 (31% of company)
Marketing Roles Posted (Last 30 Days)
27

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