Freelance Community Manager (UK based)

London, UK (Remote)

€19/hr – €20/hrIntern/New GradFreelance

Posted 5 weeks ago

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Job Summary

Own a hands on community voice role for TikTok and Instagram, balancing witty replies with brand safe tone, spotting trends, and escalating crises to the team.

  • Platform ownership: respond to comments and post content across TikTok and Instagram with an engaging voice.
  • Monitoring and reporting: track trends, report insights, and alert the team when crises emerge.
  • Logistics and constraints: freelance, remote UK based, 14 to 20 hours per week, weekends included.

Job Description

Responsibilities

  • As a freelance Community Manager, you have a lot of responsibilities. You will be in charge of posting and responding to comments on our clients’ brand pages on TikTok, and Instagram.
  • It’s important that you feel comfortable engaging with online communities with punny comebacks, polite replies to complaints, and more.
  • We ask that you have a keen eye for detail, especially when it comes to English grammar and interpunction.
  • Besides this, you will always be on the lookout for the next best trend on social media.
  • It’s your responsibility to report this to the team.
  • This is a fully remote role, so you can work from wherever you like as long as you have a good internet connection and a phone or computer that gets you on the right social media platforms.
  • Please note that only candidates currently residing in the UK will be considered for this role!

Requirements

  • You are experienced in engaging with online communities on various platforms such as TikTok, but also Instagram, Facebook, LinkedIn, etc.
  • You are up to date on current social media trends and can identify what fits our client's tonality, objective, and audience
  • You have a keen eye for grammar and spelling, ensuring error-free communication on behalf of our clients
  • You have a good sense of humour without being offensive, and be comfortable creating witty replies and/or copies for our client’s social media pages
  • You can identify crises and alert the wider team immediately, working together to develop appropriate responses to the relevant audience
  • You can report on everything that is happening on the accounts to inform the wider team and client
  • You are available for around 14 - 20 hours weekly , during the week, and on the weekends. This would mean around 2 hours a day of Community Management, with a bit more time when working on a report for example
  • You can work as a freelancer
  • You must currently reside in the UK

Preferred

Benefits

  • Holiday allowance of 8% on top of your salary based on the amount of hours you will work
  • Pension contribution as a percentage of your salary
  • Access to OpenUp, which offers support for personal and work issues to you and your loved ones
  • GoSpooky Academy to help you grow personally and professionally
  • Phone costs are reimbursed if your job calls for a lot of jabbering
  • Working at the forefront of social with people who are truly passionate about creativity and social
GoSpooky logo

GoSpooky

3.9 Glassdoor

GoSpooky is a global agency made for the social era. We keep leading brands at the forefront of social. We constantly push the boundaries of what’s possible. Authentic people. Bold ambition. Endless creativity. Our clients include Nike, Disney, JBL, Samsung, Prime Video, KLM, HEMA, Zeeman and Unilever. And we’re official creative agency partners for TikTok, Meta and Snap. We’re GoSpooky. We’re Socially Different.

Founded in 2016
Amsterdam, North Holland, NLD
130 employees (70 in marketing)
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