Fan Engagement CRM Intern

London, UK (Hybrid)

Salary Not AvailableIntern/New GradInternship

Posted 5 hrs ago

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Job Summary

Own the fan engagement program and cross-functional campaigns to grow audiences and first-party data, while supporting CRM strategy and documenting best practices across artist and label teams.

  • Lead fan activations and email campaigns to drive audience growth
  • Collaborate with Digital & Audience Development, D2C and label teams to attract and retain fans
  • Develop and share best-practice case studies with CRM Managers

Job Description

Responsibilities

  • Create fan engagement activations including email campaigns, competitions, sign-up experiences, pre-saves and exclusive content journeys to drive audience growth, deepen fan relationships and increase first-party data acquisition - using in-house tools and third-party partnerships platforms
  • Work with Digital & Audience Development, D2C and label teams to help attract, engage and retain fans, creating meaningful fan experiences while growing artist and label-owned audiences
  • Support CRM strategy in label and artist meetings, ensuring fan engagement and audience development are embedded as core components of all marketing campaigns
  • Develop best-practice case studies, fan engagement documentation in partnership with CRM Managers to drive continuous improvement and innovation

Requirements

  • Strong organisational skills with excellent attention to detail and the ability to manage multiple tasks and deadlines
  • A passion for music, fan engagement and digital marketing, with an interest in how artists connect with their audiences
  • Proactive, enthusiastic and eager to learn, with a willingness to take ownership of tasks and contribute to team projects
  • Curious about technology, innovation and how artists connect with fans in the digital space

Preferred

  • An understanding of fan engagement, crm marketing or audience development
  • Experience using data to support decision-making or evaluate performance
  • Familiarity with digital marketing, e-commerce or direct-to-fan engagement

Benefits

  • We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break
  • The space to accelerate progress, positively disrupt and create what happens next
  • We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives

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