External Communications Lead, Service

Birmingham, UK (Remote)

Salary Not AvailableSenior LevelFull time

Posted 3 weeks ago

Job Summary

Own global external communications programs for Hitachi Energy's Service Business Unit, elevating leaders as industry experts and shaping narratives across media, stakeholders, and markets.

  • Lead and deliver global external communications initiatives.
  • Proactively secure speaking opportunities and media coverage.

Job Description

Responsibilities

  • Elevate the profile of Service Business Unit leaders as recognized industry experts through strategic external communications, thought leadership, contents for media engagement and press activities, working closely with the Head of Communications for Business Unit Service and the Global External Communications team.
  • Lead and deliver global external communications initiatives that support business objectives, strengthen brand reputation, and enhance stakeholder engagement across key markets.
  • Translate complex technical and strategic topics, including the energy transition, grid modernization, digitalization, sustainability, and service lifecycle offerings, into clear, engaging narratives that resonate with media, customers, industry stakeholders, and wider external audiences.
  • Build strong partnerships with Business Unit leaders, Global Product Group teams, and regional communications colleagues to create high-quality press releases, media materials, executive profiles, feature stories, and thought leadership content, ensuring strategic alignment and message consistency across global markets.
  • Proactively identify and secure external speaking opportunities, media coverage, and industry engagement initiatives that enhance the organization's visibility and position within the energy sector.

Requirements

  • Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related discipline.
  • Significant experience in external communications, corporate communications, public relations, and media relations, ideally within the energy, utilities, infrastructure, engineering, or industrial sectors.
  • Strong understanding of the energy landscape, including industry trends, grid modernization, and the evolving energy transition agenda.
  • Proven experience managing communications within a complex, global matrix organization, partnering effectively with senior leaders and cross-functional stakeholders.
  • Demonstrated success delivering high-profile communications campaigns in fast-paced, dynamic environments.
  • Exceptional written, verbal, and stakeholder engagement skills, with the ability to influence and build credibility at all levels.
  • Strong strategic planning and communications consultancy skills, with the ability to align communications programs to business priorities and reputation objectives.
  • Experience developing and executing thought leadership, executive positioning, media relations, and reputation-building strategies at a regional or global level.

Benefits

  • Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs). Specific benefits depend on the location and will be communicated during the interview process.
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Hitachi Energy

4.1 Glassdoor

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future with innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system. With an unparalleled installed base in over 140 countries, we co-create and build long-term partnerships across the utility, industry, transportation, data centers, and infrastructure sectors. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD.

Zurich, Zurich, CHE
34K employees (1,521 in marketing)
100% recommend to a friend
100% CEO approval

Funding

Total Funding
$24.2M
Last Raise
$2.3M
Grant, 6 months ago

Funding History

  • Sep 2025
    Grant • $2.3M
  • Jul 2024
    Grant • $21.9M

Traffic Signals

Monthly Visitors
588.7K
Monthly Google Ads Budget
$487
Traffic Source Mix
Search
51.6%
Direct
34%
Referral
6.5%
Social
7.2%
Paid
0.5%

Headcount Trend

Current headcount: ~34.1K

News about Hitachi Energy

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External Communications Lead, Service

Hitachi Energy · Birmingham, UK · Remote