Responsibilities

• Develop and execute promotional campaigns (website & marketplaces)
• Plan and coordinate seasonal and tactical promotions aligned to revenue and margin targets.
• Work with in-house designers and external agencies to brief and deliver campaign assets.
• Develop clear, persuasive messaging and copy across email, website, and marketplace listings.
• Support and optimise customer lifecycle journeys including welcome, post-purchase, and re-engagement flows.
• Identify opportunities to improve repeat purchase rate and customer lifetime value.
• Ensure consistent messaging across all customer touchpoints.
• Monitor campaign and lifecycle performance including revenue, conversion, AOV, and retention metrics.
• Report on results and implement structured improvements.

Requirements

• 3+ years’ experience in eCommerce or digital marketing
• Experience delivering campaigns across web and marketplace environments
• Understanding of customer lifecycle marketing and retention strategies
• Strong written communication skills with a clear, persuasive style
• Ability to manage multiple campaigns and deadlines
• Commercial awareness — understanding revenue, margin, and customer value
• Confidence working with data to assess performance and guide decisions
• Organised, proactive, and comfortable taking ownership of projects

Preferred

Benefits

• Casual dress
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Private medical insurance
• Sick pay