Responsibilities

• Evaluate and advise on new eCommerce platforms, tools, or integrations against market needs and operational efficiency.
• Provide structured feedback on digital merchandising strategies, customer journey improvements, or conversion optimization tactics.
• Benchmark eCommerce solutions against existing industry standards and competitive offerings (e.g., payment gateways, fulfillment, analytics).
• Review and provide input on sales pitches, GTM strategies, or investor decks for eCommerce-focused businesses.

Requirements

• 5+ years of senior-level experience in eCommerce management, digital retail strategy, or online operations (e.g., Head of eCommerce, VP of Digital, Senior Director of Merchandising).
• Deep understanding of the eCommerce landscape, consumer behavior, and operational challenges.
• Proven ability to provide strategic, actionable, and constructive feedback on digital solutions.
• Excellent analytical and written communication skills.
• Current or recent experience working with or managing eCommerce platforms and technologies.

Preferred

• eCommerce Strategy
• Digital Merchandising
• Online Operations
• Conversion Optimization
• Customer Experience (CX)
• Digital Marketing
• Platform Management
• Market Analysis
• Competitive Intelligence
• Business Acumen