About Fussy

Hey good smelling! We're Fussy… about everything in our mission to banish single-use plastic from your bathroom. Having experienced exceptional growth over the past four years, we are now looking for a talented individual to join the team as Ecommerce Executive.

You'll report to our Ecommerce Manager, working together to keep our digital store running like a well-oiled (sustainably sourced) machine. You'll own the operational layer of our ecommerce world — from catalogue management and campaign page builds to keeping our sales channels healthy and humming.

This is an exciting opportunity to join a scale-up through a significant period of growth. You'll be a hands-on executor who takes genuine pride in the details, and a champion for getting things done brilliantly 💪🌍

About the role

Joining as our eCommerce Executive, you’ll be responsible for the engine behind our digital storefront — owning the operational heartbeat of our ecommerce world, from crafting campaign pages and managing our catalogue to keeping every sales channel running at its brilliant best (sustainably, of course). Specifically, you’ll:

• Own the catalogue. Build and manage products end-to-end in Shopify — variants, pricing, SKUs, collections and SEO — keeping everything accurate, organised and trade-ready.

• Bring campaigns to life. Build sale, seasonal and landing pages in Sanity CMS and Shopify from creative briefs, coordinating assets and shipping A/B tests and collection updates on time, every time.

• Keep our channels in great shape. From Meta Commerce Manager and Google Merchant Centre to TikTok Shop and Shop App — maintain healthy feeds, accurate listings and fix issues before they become problems.

• Grow our Amazon presence. Support and progressively own our Amazon listings, content optimisation and day-to-day operational upkeep as we scale.

• Be the operational backbone. First-line triage for site issues, merchandising, subscriptions via Recharge, shipping profiles and markets — the person who keeps the whole machine humming.

• Turn data into decisions. Produce regular trading reports covering revenue, sessions, conversion and AOV — flagging anomalies and helping the team stay sharp and informed.

About you

Great comes in lots of different forms, and we’re really open to seeing candidates from a range of backgrounds. Given the nature of this role and what we’ll ask of you, we do believe that the following skills are needed to be able to deliver to a high standard:

• 1–3 years in an ecommerce, digital or online retail role

• Hands-on Shopify experience, product uploads, collections, page creation

• Experience with Recharge. Subscriptions are central to how we trade so comfort with the platform at an operational level is important

• CMS experience (Sanity, Contentful or similar) — a strong advantage

• Familiarity with Meta Commerce Manager and/or Google Merchant Centre

• Familiarity with Google Analytics / GA4 or other analytics tools

• Sharp attention to detail — you catch what others miss before it goes live

• Comfortable managing multiple in-flight tasks and shifting priorities without dropping the ball

And anyone who has these skills too would likely be a super fit for this role, but these are by no means essential:

• Experience with Amazon Seller Central

• Basic HTML/CSS awareness

• Klaviyo or similar ESP — basic segmentation and reporting

What we offer 🤝

• A chance to play a part in banishing single-use plastic from the bathroom

• Hybrid working with Tuesdays, Wednesdays and Thursdays in our London (Shoreditch) office

• 33 days annual leave including flexible bank holidays + a day off for your birthday – we encourage you to take time off to switch off, rest and recharge.

• Our WellHub membership with a range of fitness & wellbeing options - we care about our team’s wellness, from physical to mental health

• Share options after probation, so that you can benefit from our growth

• Gym membership

Who we are 💪🌍

Fussy are on a mission to banish single-use plastic from the bathroom by designing simple, effective and convenient personal care products that are backed by science not buzzwords. Our first product, a refillable deodorant is now the UK’s top rated natural deodorant and has blessed the armpits of everyone from Holly Willoughby to some very known Dragons’. We have put in place the foundations of a world-class team of employees and advisors and this is a super exciting time to join as we are now looking to accelerate our growth into new products and territories. We as a brand have the responsibility, consumers have the power and it’s only together we can do this. Power to your pits!