Responsibilities

• Lead our digital communications, customer-facing platforms and content services, helping us deliver engaging, accessible and effective communications during a 12-month maternity cover contract.
• Provide accessible, useful and engaging digital information for our customers, residents, colleagues and stakeholders.
• Strong leadership skills, with the confidence to support, develop and motivate a team.
• A collaborative approach and the ability to build positive relationships with colleagues, suppliers and senior stakeholders.
• Hands-on experience of managing websites, digital platforms, social media channels, online content and customer-facing digital tools.
• Experience of improving digital platforms, supporting digital transformation, using insight and analytics, or working with digital suppliers to improve online services.
• The ability to manage competing priorities, make thoughtful decisions and help strengthen the way residents and colleagues engage with PCH online.

Requirements

• Strong leadership skills, with the confidence to support, develop and motivate a team.
• A collaborative approach and the ability to build positive relationships with colleagues, suppliers and senior stakeholders.
• Hands-on experience of managing websites, digital platforms, social media channels, online content and customer-facing digital tools.
• Experience of improving digital platforms, supporting digital transformation, using insight and analytics, or working with digital suppliers to improve online services.
• The ability to manage competing priorities, make thoughtful decisions and help strengthen the way residents and colleagues engage with PCH online.

Preferred

• Marketing knowledge would be helpful, but this opportunity is weighted more towards digital leadership, digital communications and platform management.

Benefits

• Excellent pension scheme with high employer contributions
• Free, fully equipped onsite gym and changing facilities
• 3 days per year for volunteering through our Make a Difference scheme
• 25 days annual leave (rising to 30 days), plus bank holidays and option to buy/sell leave
• Free Employee Assistance Programme, including counselling support
• Free annual flu vaccination
• Cycle to Work scheme
• The opportunity to work in a vibrant part of the South West