Responsibilities

• Lead the day-to-day management of social media channels, including planning, scheduling and publishing content via Sprout Social
• Create engaging, high-quality content (reels, videos, graphics, posts) that resonates with our audiences
• Manage community engagement, responding to comments and interacting with supporters
• Ensure all content reflects our commitment to equity, diversity and inclusion
• Assist with email marketing campaigns using Mailchimp (including set-up, segmentation and testing)
• Support the setup and optimisation of paid campaigns across Google Ads and Meta Ads Manager
• Analyse performance using tools such as Sprout Social and Google Analytics, and make recommendations for improvement
• Identify opportunities to expand reach and engagement through both organic and paid activity

Requirements

• Experience managing social media channels for an organisation, with a strong focus on organic content and community management
• Experience / knowledge in one of the three channels (email, paid social or paid search)
• Experience using a scheduling/listening tool such as Sprout Social
• Excellent copywriting, editing and proofreading skills with strong attention to detail
• Content creation skills, including Canva and video content for social platforms
• Strong organisational and project management skills
• Ability to communicate digital marketing concepts clearly to non-specialists
• Awareness of social media trends and emerging platforms

Preferred

Benefits

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave