Responsibilities

• Support the day-to-day management of the ecommerce website.
• Upload and maintain product information, content and promotional activity.
• Ensure website content is accurate, up to date and aligned with brand standards.
• Assist with product launches, category updates and seasonal campaigns.
• Monitor website functionality and report issues where identified.
• Support the execution of digital marketing campaigns across owned and paid channels.
• Assist with campaign planning, coordination and reporting.
• Support content updates across digital channels.
• Help maintain campaign calendars and activity plans.
• Coordinate digital content across website, email and social channels.

• Support content creation and asset management.
• Ensure brand consistency across all digital touchpoints.
• Assist with community engagement and social media activity where required.
• Monitor key ecommerce and marketing performance metrics.
• Prepare regular performance reports and dashboards.
• Identify trends, opportunities and areas for improvement.
• Support data collection and analysis across digital channels.
• Coordinate activity across internal teams and external agencies.
• Maintain project trackers and campaign schedules.
• Ensure digital activities are delivered accurately and on time.

Requirements

• Bachelor’s degree in Marketing, Digital Media, Business Administration, E-commerce, or a related field or equivalent years experience in a business environment
• 1 to 3 years of experience in a similar role
• Hands-on experience with Klaviyo (or a very similar e-commerce CRM) building, testing, and scheduling email campaigns.
• Good understanding of email marketing hygiene: email templates, building basic segmentations (e.g., engaged subscribers, past buyers), and handling customer lists.
• Experience working inside a content management system (CMS) or e-commerce platform—ideally Shopify.
• Experience pulling data from Google Analytics (GA4), Shopify dashboards, or Klaviyo reports to track open rates, click-through rates (CTR), conversion rates, and website traffic.