Responsibilities

• Creating, scheduling and publishing engaging content across our social media platforms, including Facebook, Instagram and X.
• Monitoring social media engagement and responding to comments and enquiries, ensuring that relevant enquiries are communicated internally and dealt with appropriately.
• Planning and creating email marketing campaigns using platforms such as Mailchimp.
• Liaising with our external digital marketing agency and assisting with activity across platforms including Google Ads and Google Shopping.
• Creating engaging and informative product descriptions for our website and e-commerce platforms.
• Researching and writing interesting, relevant and engaging blogs and other website content relating to our products and industry.
• Helping to maintain and develop website content.
• Monitoring digital and social media performance and producing regular reports and recommendations for improvement.
• Keeping up to date with developments, trends and best practice across social media and digital marketing.
• Supporting the Marketing Manager and wider team with other marketing activities as required.

Requirements

• Excellent written English, with strong creative writing skills and exceptional attention to detail.
• Previous experience managing social media across multiple platforms, with a good understanding of content strategy and best practice.
• A good working knowledge of digital marketing, including Google Ads and Google Shopping.
• Experience creating and managing email marketing campaigns, ideally using Mailchimp or a similar platform.
• Strong computer skills and good knowledge of Microsoft Office, particularly Word and Excel.
• Experience using Adobe Photoshop or a similar image-editing/design package.
• Excellent organisational skills and the ability to manage multiple tasks and deadlines.
• A positive, enthusiastic and proactive approach to work.
• Excellent communication skills and the ability to work effectively as part of a team.

Preferred

• Previous experience in a digital marketing, social media or similar role is preferred.

Benefits

• Company pension scheme
• Staff Discount Scheme on our products
• Access to Retailer Discounts platform
• Death in Service cover
• Support towards Optical, Dental and Alternative therapy treatments
• Access to Virtual GP appointments
• Mental health and wellbeing resources
• Local gym membership discounts
• Enhanced maternity and paternity pay