Responsibilities

• Email Marketing & CRM: Draft copy, assemble, schedule, and execute regular email newsletters and promotional campaigns across brand lists.
• Social Media Management: Assist in creating, scheduling, and publishing engaging content (organic social posts, videos, graphics, and copy) across key channels.
• Audience Engagement: Monitor social channels and email responses to foster an active, loyal community of producers and music creators.
• Campaign Briefing: Produce creative briefs for designers and external agencies for social assets and email materials.
• Omni-Channel & Automation: Support email automation workflows, automated behaviour triggers, and emerging direct channels to boost customer lifetime value.
• Audience Segmentation & Retention: Assist with RFM (Recency, Frequency, Monetary) analysis, audience segmentation, and online personalisation to drive repeat purchases.
• Paid Advertising Support: Assist in setting up, monitoring, and optimising targeted paid ads across platforms like Meta, Google, TikTok, Reddit, and LinkedIn.
• Tracking & Reporting: Implement a UTM tracking strategy and deliver regular performance reports (using Google Analytics and CRM tools) on email open rates, click-throughs, social engagement, and paid ROI.

Requirements

• Experience: 1–2+ years of experience working in a digital marketing role.
• Email & CRM Expertise: Demonstrated passion for and experience with email marketing and CRM platforms (e.g., Dotdigital, Fresh Relevance or similar).
• Social Media Skills: Solid understanding of organic social strategy, content creation, and social management tools.
• Analytical Mindset: Familiarity with Google Analytics, Quantum Metrics, UTM tracking, and interpreting data to optimise campaign performance.
• Omni-Channel Awareness: Understanding of customer acquisition, retention strategies, and automated messaging journeys.
• Communication: Exceptional written and verbal communication skills with strong copywriting capabilities and attention to detail.

Preferred

• Music Interest: A genuine passion or background in music production and software is highly desirable.

Benefits

• Participation in company's annual bonus pool program
• A professional environment with room for creativity and fun
• VIP Access to local music events & Livestreams
• Enhanced holiday allowance
• Focus Days
• BUPA Health Insurance
• Employer matched pension
• + More