Digital Communications and Media Officer

Responsibilities

• Develop compelling narratives and messaging for CCDH's research launches and campaigns, working with colleagues across the organisation to connect complex findings to the issues people care about.
• Lead on written content for CCDH's website, including explainers, blogs and campaign pages that translate complex issues into accessible and engaging communications.
• Identify the strongest stories and angles from CCDH's research for social media, working with the Digital Communications Specialist and Creative Manager to develop engaging content and creative ideas.
• Develop stories and write regular email communications to CCDH's supporters, building engagement with our work and encouraging people to take action.
• Work with the Digital Fundraising and Growth Strategist to develop campaign and email content that supports supporter engagement, audience growth and fundraising conversions.
• Write and optimise website content for search, ensuring CCDH's research and campaigns reach audiences looking for information on the issues we cover.
• Identify opportunities to amplify organisational research and campaigns across digital channels, connecting our work to emerging news and public conversations.
• Maintain high editorial standards across digital content, ensuring consistent messaging and compelling storytelling.
• Help manage the media@ inbox, responding to general enquiries and escalating issues where appropriate.
• Support the Communications lead to draft press releases, statements, media pitches and other materials tailored to different audiences.

Requirements

• 3+ years' professional experience in digital communications, campaigns, press or a related field, ideally within a charity, NGO, advocacy, public affairs or policy environment.
• Exceptional writing and editing skills, with a portfolio demonstrating the ability to develop compelling narratives from complex information across digital assets including email and social media.
• Strong editorial judgement and the ability to identify stories and angles that resonate with different audiences.
• Experience writing content for digital channels, including social media, email and web.
• Creative thinking and experience developing campaign ideas collaboratively.
• Excellent organisational skills and attention to detail, with the ability to produce high-quality work under tight deadlines.
• Confidence working independently and collaboratively in a fast-moving environment.

Preferred

• Experience working within an NGO, advocacy organisation, public affairs agency or media outlet.
• Experience working with UK or European journalists and supporting media outreach.
• Proficiency in an additional EU member state language.
• Familiarity with platforms such as Engaging Networks, Storyblok or similar tools.
• Experience adapting research or policy findings into public-facing campaigns.

Benefits

• Flexible working, with the option to work from our office in London
• Individual staff training budget to improve their skills
• Lots of opportunities for career development and learning
• pension and benefits