Responsibilities - Develop and implement engaging content strategies across multiple social media channels to promote brand awareness and community engagement. - Monitor, respond to, and manage customer interactions on social media platforms in a professional and timely manner. - Build and maintain strong relationships with clients, partners, and stakeholders through effective communication and personalised engagement. - Analyse social media metrics to measure the success of campaigns and identify areas for improvement. - Collaborate with marketing and communications teams to ensure consistent messaging aligned with organisational goals. - Manage online reputation by addressing feedback, reviews, and inquiries proactively. - Organise virtual or live events to foster community relations and enhance brand visibility. - Stay up-to-date with the latest trends in social media management, public relations, and digital marketing. Requirements - Proven experience or strong interest in public relations and social media management. - Excellent communication skills, both written and verbal, with a professional demeanour. - Organised with the ability to manage multiple projects simultaneously under tight deadlines. - Creative thinker with an eye for compelling content creation. - Strong organisational skills with attention to detail. - Ability to work independently as well as part of a team. - Knowledge of analytics tools such as Google Analytics or native social media insights is desirable. - A proactive attitude towards learning new skills and staying current with digital trends. This role provides a fantastic platform for individuals passionate about building brand reputation through innovative communication strategies while delivering exceptional customer service. Benefits - Casual dress - Free parking - On-site parking