Creative and Samples Assistant at Pets at Home | Cheadle, Stoke-on-Trent, UK

Pets at Home

Creative and Samples Assistant

Cheadle, Stoke-on-Trent, UK (Hybrid)

Salary Not AvailableEntry LevelFull time

Posted 2 months ago

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Job Summary

Own the end-to-end Sample Journey, coordinating the flow of product samples from request through shoot to return, driving efficiency, waste reduction, and cross-functional collaboration.

Own sample operations: lifecycle management, PO budgets, and studio admin to keep projects on time
Optimize processes and reduce waste across sample handling with data tracking and cross-functional partnerships
Experiment with tools and AI-assisted workflows to speed testing and maintain organization across Marketing, Commercial, E-commerce, and Finance

Job Description

Responsibilities

Owning the Sample Journey (your main focus!)
Manage the full lifecycle of product samples – from request through to shoot and return
Be hands-on in making sure everything gets where it needs to be, on time and in great condition
Track usage and champion a zero-waste mindset, reducing unnecessary spend and promoting sustainable practices
Continuously look for smarter ways to improve processes, reduce bottlenecks and minimise waste
Collaborate with teams across Commercial, Campaigns and Legal to evolve how we manage samples
Help manage purchase orders and keep finances running smoothly and transparently
Support general studio admin – no two days will be the same
Keep track of props and ensure everything is organised, efficient and accessible
Use creative thinking and initiative to solve problems and improve ways of working

Requirements

Experience in a production, sampling, merchandising or similar fast-paced environment (retail/FMCG is a bonus)
Strong organisational skills and a love of multitasking and staying on top of busy workloads
A can-do attitude with the confidence to roll up your sleeves and get stuck in
Confidence in managing budgets, POs and financial processes
Strong communication skills and the ability to build relationships across teams
Experience using workflow tools (such as Monday.com)

Preferred

Interest or experience in AI or creative technology
Knowledge of retail, e-commerce or (even better!) the pet world

Benefits

Be part of a creative, collaborative and growing team
Make a real impact by improving how we work and reducing waste
Work in an environment where your ideas, energy and initiative truly matter
Enjoy a role where you can be hands-on, think creatively and make things better every day
And of course… be surrounded by a business that’s all about pets

Pets at Home

3.2 Glassdoor

Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category. Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too! If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/

Founded in 1991

Handforth, England, GBR

5.4K employees (102 in marketing)

www.petsathome.com

44% recommend to a friend

36% CEO approval