Content Team Leader

Responsibilities

• Lead and support the gov.scot content team, championing Agile and Lean ways of working, driving continuous improvement, and promoting a collaborative, high-performing culture.
• Develop and maintain a gov.scot content strategy and service, underpinned by robust business processes, to balance user needs, business priorities, risks, dependencies, and legal and operational requirements.
• Support the team to build, create and iterate content plans, prototypes and patterns, informed by research and insights that support evidence-based decision making.
• Coach and develop team members as digital content specialists, identify gaps in skills and capability, and support a culture of learning, innovation and continuous improvement.
• Provide robust advice to ministers, special advisors and policy colleagues, translating organisational demands and priorities into achievable and measurable deliverables.
• Build strong relationships with stakeholders at all levels, influencing decision-making, communicating value, and championing a user-focused approach to publishing.
• Work closely with internal digital and IT teams, as well as suppliers and technical partners, to define ongoing requirements and to influence developments to gov.scot functionality, publishing processes and standards.

Requirements

• Proven experience in leading digital content teams, including managing and improving the design and implementation of content strategy and operations for large scale projects or organisations.
• Excellent communication and interpersonal skills, with the ability to build effective relationships and provide clear guidance to staff and stakeholders, being a point of escalation if relationships become challenging.
• Knowledge of the legal requirement for accessible content, as outlined in Public Sector (Websites and Mobile Apps) (No.2) Accessibility Regulations 2018 and specified in the Web Content Accessibility Guidelines (WCAG) 2.2.