Responsibilities

• Source, vet and manage a network of UGC creators and influencers across a variety of sectors
• Match creators to client campaigns based on audience, style, objectives and budget
• Build and maintain strong relationships with creators, influencers and talent agencies
• Manage end-to-end creator campaigns, from outreach and negotiations through to content delivery and reporting
• Develop detailed creator briefs and ensure all deliverables are completed on time and in line with client expectations
• Act as the main point of contact for clients throughout campaign delivery, providing updates, recommendations and performance insights
• Review creator content, manage feedback and approvals, and ensure content aligns with brand guidelines
• Support the development and execution of social media content plans across platforms including Instagram, TikTok, Facebook and LinkedIn
• Monitor social media trends, creator trends and platform updates to identify new opportunities for clients
• Analyse campaign and social media performance metrics, producing actionable insights and recommendations

Requirements

• 2+ years in influencer marketing, UGC, social media or account management
• Proven experience in influencer marketing, UGC campaign management, social media management or account management
• Strong understanding of social media platforms including Instagram, TikTok, Facebook and LinkedIn
• Excellent project management skills with the ability to manage multiple campaigns and deadlines simultaneously
• Strong understanding of public relations principles and brand reputation management
• Exceptional written and verbal communication skills with excellent attention to detail
• Experience liaising directly with clients and managing stakeholder relationships
• A creative mindset with the ability to identify engaging content opportunities and campaign ideas
• Proficiency in CapCut and familiarity with social content creation and editing
• Confidence reviewing and assessing creator content against briefs and brand guidelines