Content & Communications Coordinator

Responsibilities

• Develop original ideas for videos, carousels, educational posts, graphics and campaigns.
• Write compelling hooks, captions, scripts, newsletters and website content.
• Research and create accessible psychoeducational content exploring trauma, nervous-system responses, relationships and the wider context of mental health.
• Edit documentary footage, interviews and event recordings into engaging short videos, including accurate subtitles.
• Create polished designs with thoughtful typography, layout and a consistent visual identity.
• Plan, schedule and publish social content, engage with audiences and review performance.
• Capture content at selected screenings and events.
• Respond to routine emails and viewing enquiries, follow up with screening organisers and keep contacts and tasks organised.
• Refer sensitive messages, partnership discussions and key decisions to Ton.
• Content creation and social media will take priority. Responsibilities and expected output will reflect the agreed working hours.

Requirements

• Strong copywriting skills: the ability to communicate with clarity, personality and sensitivity.
• A good eye for design: an understanding of typography, composition and visual consistency.
• Content creation experience: practical skills in video editing and creating graphics, supported by examples of your work.
• Social media knowledge: an understanding of different platforms, audiences and formats, and what makes content worth watching, reading or sharing.
• Original thinking: fresh ideas and the ability to take them from concept to completion.
• Organisation and initiative: confidence working independently, taking ownership and meeting deadlines.
• A genuine passion for this space: an interest in trauma, mental health and the importance of understanding people’s experiences.
• Care and discretion: sensitivity when handling personal stories and private communications.

Preferred

• Experience creating psychoeducational content is particularly desirable, as is a relevant background in psychology, counselling, psychotherapy, mental health or trauma-informed practice.