Community Engagement Manager

UK (On-site)

Salary Not AvailableManagerPermanent

Posted 6 weeks ago

Job Summary

Lead and develop a field based Community Engagement team to run territorial campaigns, optimise performance, and collaborate with Sales and Marketing on integrated customer acquisition.

  • Own territory planning and campaign resource allocation
  • Coach and develop field team through regular coaching and performance reviews
  • Utilise CRM data to drive improvements and report on campaign results

Job Description

Responsibilities

  • Leading, coaching and developing a team of Community Engagement Executives
  • Planning and coordinating territory engagement campaigns using LF Engage
  • Managing a blend of community engagement activities including:
  • Door-to-door engagement
  • Direct doorstep sales
  • Community events
  • Retail promotions
  • Customer referral campaigns
  • Local awareness campaigns
  • Targeted follow-up activity

Requirements

  • You''ll probably have experience leading field-based sales or engagement teams and genuinely enjoy developing people.
  • You''ll be commercially minded, organised and comfortable balancing operational planning with hands-on coaching in the field.
  • We''re looking for someone who can inspire people, solve problems and continuously improve performance.
  • Experience managing field sales, community engagement or promotional teams
  • Strong coaching and people development skills
  • Excellent planning and organisational ability
  • A commercial mindset with the ability to interpret performance data
  • Confidence managing multiple campaigns simultaneously
  • Experience using CRM systems and reporting tools
  • Excellent communication and leadership skills

Preferred

  • Experience within telecoms is advantageous but not essential.

Benefits

  • £35,000 basic salary
  • Realistic OTE of £45,000+
  • Company vehicle
  • Company bonus scheme
  • Company pension
  • Life insurance
  • Maternity and paternity pay
  • Health & wellbeing programme
  • Employee discount
  • Referral programme
Lightning Fibre logo

Lightning Fibre

LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.

Founded in 2009
Bristol, England, GBR
31 employees (4 in marketing)

Marketing Team

Marketing Team Size
3 (10% of company)
Marketing Roles Posted (Last 30 Days)
696

Traffic Signals

Monthly Visitors
425M
Monthly Google Ads Budget
$18.2M
Traffic Source Mix
Search
39.5%
Direct
31.4%
Referral
5.8%
Social
4%
Paid
5.7%

Headcount Trend

Current headcount: ~31
Lightning Fibre logo

Community Engagement Manager

Lightning Fibre · UK · On-site