Communications Oversight Manager

City of Edinburgh, Edinburgh, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 8 hrs ago

Job Summary

Own and operate outsourced service provider oversight for Product Communications and Reporting, guiding oversight meetings, action follow-ups, and cross‑stakeholder collaboration to ensure momentum and accountability.

  • Develop and refine the oversight approach for Product Communications and Reporting
  • Build relationships with internal and external stakeholders to secure engagement and drive progress

Job Description

Responsibilities

  • You will be responsible for the operation of outsourced service provider oversight for Product Communications and Reporting.
  • This will include preparation for and operation of regular oversight meetings, supporting the management of open actions through to closure and working with a range of internal and external stakeholders to maintain momentum and accountability.
  • You’ll play a key role in developing the communications oversight approach across Product Communications and Reporting, helping to ensure oversight activity is structured, effective and aligned to business objectives.
  • You’ll build strong relationships with stakeholders, securing engagement and buy-in for oversight activities while developing an understanding of the different service models in place across communications activity.
  • This is a great opportunity to shape and influence how oversight objectives are achieved; expanding and evolving a newly established approach to support high-quality, customer-focused communications.

Requirements

  • Experience working within financial services or a similar regulated environment
  • Excellent planning, prioritisation and organisational skills, with the ability to manage competing priorities and deliver to deadlines
  • Ability to build and maintain effective working relationships, with both internal and external stakeholders, to drive work forward to achieve department objectives
  • Excellent communications skills, with the ability to clearly and effectively communicate information, ideas and plans through a range of channels including written and oral
  • Strong attention to detail and ability to assimilate complex information in a clear, understandable and persuasive way based on sound analysis and judgement

Benefits

  • private medical cover
  • 38 days annual leave
  • excellent pension
  • 12x salary life assurance
  • income protection
  • 3x volunteering days
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Phoenix Group

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London, England, GBR
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Communications Oversight Manager

Phoenix Group · City of Edinburgh, Edinburgh, UK · Hybrid