Communications & Partnerships Manager - AI Research Resource (AIRR)

London, UK (Hybrid)

£45K/yr – £52K/yrSenior LevelPermanent

Posted 2 months ago

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Job Summary

Own the communications and stakeholder engagement for AIRR, shaping a strategic approach to raise awareness, build trust, and drive use of AIRR services across academia, industry, SMEs, and the public sector.

  • Lead end-to-end communications planning and content that clarifies complex AI infrastructure topics for diverse audiences.
  • Support partnerships with universities, industry, and public-sector bodies, coordinating outputs and tracking engagement to demonstrate public value.
  • Contribute to a user-focused journey design, reducing adoption barriers and improving onboarding and first-use messaging.

Job Description

Responsibilities

  • Join us at the forefront of the UK’s AI revolution. As the Communications and Partnerships Manager for the AIRR Programme, you’ll play a key role in supporting the future of national AI research infrastructure.
  • You will support end-to-end communications and partnership activity to raise awareness, build trust and drive active use of AIRR services across priority audiences, including academia, SMEs, the public sector and industry.
  • The role will contribute to the design and delivery of a strategic engagement approach that addresses adoption barriers, supports the user journey, stimulates demand and helps ensure the programme realises maximum public value from government investment in AI infrastructure.
  • Communications Support: Support the development and delivery of communications activity that strengthens public understanding of AIRR and supports programme objectives.
  • Draft and update clear, accessible content for communications activity, including content explaining complex or technical topics.
  • Prepare case studies, presentations, user stories and supporting materials, helping ensure outputs and outcomes are captured as activity happens.
  • Support the development and coordination of internal communications to ensure visibility, understanding and consistency across teams in the department.
  • Support monitoring of media coverage, digital performance and stakeholder feedback, contributing to evaluation and continuous improvement.
  • Contribute to communications activity that supports the AIRR user journey, helping improve clarity and confidence at key stages such as onboarding and first use.
  • Partnership & Stakeholder Support: Support engagement with universities, industry partners, research bodies and public-sector teams.

Requirements

  • You’ll bring experience in an external-facing communications role, contributing to the planning and delivery of communications activity.
  • You’ll be able to translate complex, technical or sensitive information into clear, engaging and accessible content.
  • You’ll also have experience supporting announcements, launches, events or engagement activity, helping to coordinate activity and ensure delivery is timely and joined-up.
  • You’ll bring experience working with partners or external organisations, contributing to productive relationships and coordinated communications outcomes.
  • This includes supporting partnership working where perspectives or priorities do not fully align, applying sound judgement, awareness of context and a collaborative, diplomatic approach.
  • A proactive and collaborative approach is essential.
  • You’ll be comfortable working independently when required, while working effectively with others to deliver shared objectives.
  • You’ll also have experience supporting colleagues with varying levels of communications experience, helping improve the clarity, quality and consistency of outputs.
  • You’ll have experience supporting monitoring or evaluation of communications activity, such as tracking outputs, capturing learning or identifying emerging risks and opportunities.
  • Experience working in a government, public-sector or similarly regulated environment, or a strong understanding of public-sector communications principles, including accessibility, assurance and governance, is required.
  • You’ll be willing to develop knowledge of AI Research and compute infrastructure, and how public investment delivers public value.

Preferred

  • Understanding of digital, technology, research or public-sector environments
  • Experience supporting user or stakeholder communities
  • Interest in AI, digital infrastructure or technology policy.

Benefits

  • A culture of flexible working, such as job sharing, homeworking and compressed hours.
  • Automatic enrolment into the Civil Service Pension Scheme, with an employer contribution of 28.97%.
  • A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.
  • An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.
  • Access to a range of retail, travel and lifestyle employee discounts.
  • Office attendance
  • The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.