Responsibilities

• Designing and delivering regulated communications and literature across workplace savings schemes
• Managing and coordinating logo requests and updates in line with brand standards and agreed processes
• Supporting document expiry tasks across application forms, guides, member booklets and other materials
• Reviewing content for accuracy, formatting, grammar, version control and compliance requirements
• Managing mailbox queries and coordinating answers with the right internal teams
• Working with agencies, suppliers and stakeholders to progress communication updates and approvals
• Supporting email campaigns, ad hoc mailings and member communication activity
• Using insight, data and feedback to help improve the effectiveness of communications

Requirements

• Strong attention to detail, with the ability to spot errors in copy, formatting and information
• Good written and verbal communication skills
• Strong organisation skills and the ability to manage multiple tasks at once
• Confidence following processes and working through structured admin tasks
• Experience creating, reviewing or coordinating customer-facing communications
• Good Microsoft Office skills, including confidence using Excel
• Ability to build positive relationships with colleagues, agencies and suppliers
• Interest in financial services, workplace pensions or regulated communications

Benefits

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are many discounts we offer – both for our own products and at a range of high street stores and online
• We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience