Responsibilities

• Campaign Strategy and Delivery: Plan, develop and manage integrated communications campaigns across digital, social media, email, events, public relations and community channels.
• Content Management: Oversee the creation of campaign materials, website content, newsletters, press releases, social media posts, presentations and promotional resources.
• Brand Management: Maintain a consistent organisational voice and visual identity across all public communications and stakeholder materials.
• Audience Engagement: Develop communication approaches for community groups, programme participants, professional partners, supporters and other key audiences.
• Media and Public Relations: Build relationships with local media, community publications and relevant industry contacts. Prepare media statements, press releases and interview materials when required.
• Digital Communications: Manage website updates, email marketing activity and social media planning. Monitor engagement and identify opportunities to improve audience reach.
• Stakeholder Management: Work closely with internal teams, community partners, sponsors and external suppliers to coordinate communications and campaign activity.
• Performance Reporting: Monitor campaign results using relevant analytics and reporting tools. Present findings and recommendations to management and programme stakeholders.
• Team Coordination: Support and guide communications coordinators, content creators, freelancers and creative suppliers. Review work and provide clear, constructive feedback.
• Budget Management: Manage campaign budgets, supplier costs and promotional expenditure while ensuring that resources are used effectively.

Requirements

• At least 4 years of experience in communications, marketing, campaigns, public relations or a related field. Previous experience managing multiple campaigns or projects is required.
• Strong understanding of integrated communications planning, audience segmentation, content development and campaign evaluation.
• Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences and platforms.
• Confident using social media management tools, email marketing platforms, website content management systems and analytics software.
• Strong organisational skills with the ability to manage deadlines, budgets, suppliers and several campaigns at the same time.
• Experience working with internal teams, community organisations, external partners or public-facing stakeholders.
• Previous experience supervising, mentoring or coordinating colleagues, freelancers or external agencies is preferred.
• A degree or professional qualification in communications, marketing, public relations, journalism or a related discipline is desirable. Relevant professional experience will also be considered.
• Professional fluency in English is required. Additional language skills, particularly Spanish, would be beneficial but are not essential.
• You are organised, creative and commercially aware. You understand how to balance strong ideas with practical delivery, and you are comfortable working in a collaborative and community-focused environment.