Claims Communications and Proposition Consultant

Responsibilities

• Join our Commercial Claims team and help bring Aviva's claims capabilities, customer outcomes and strategic priorities to life through compelling communications and proposition content.
• You'll work closely with Claims Relationship colleagues, subject matter experts and stakeholders across the business to develop materials that support broker, client and colleague engagement.
• From presentations and case studies to insight reports, events and proposition content, you'll help ensure our messaging is clear, consistent and aligned to business priorities.
• You'll also gather and interpret feedback and market insight, helping shape conversations, identify opportunities and support the continuous evolution of our claims propositions.
• This is an exciting opportunity to combine creativity, stakeholder management and commercial awareness while making a meaningful contribution to how Commercial Claims is represented across the market.

Requirements

• Experience in communications, content development, propositions, marketing, stakeholder engagement or a degree in the marketing field is essential.
• Excellent written and verbal communication skills, with the ability to translate complex information into clear, engaging and audience-focused content.
• Strong organisational and project coordination skills, with the ability to manage multiple priorities and deliver to deadlines.
• Confident stakeholder management skills, with the ability to build effective relationships across different teams and levels of seniority.
• Experience developing presentations, briefing materials or engagement content.

Preferred

• Knowledge of Commercial Claims or insurance markets being advantageous.

Benefits

• Starting salary from £35,000 (depending on skills, experience, and qualifications)
• Bonus opportunity – 8% of annual salary, (actual amount depends on your performance and Aviva’s.)
• Generous pension scheme e.g. if you put in 8%, Aviva adds 14%
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others