Responsibilities

• Lead the day-to-day management of the celebrity and influencer programme, including triaging requests and ensuring activity is prioritised effectively.
• Build and manage relationships with celebrities, agents, publicists and creators, delivering excellent supporter care and professional follow-through.
• Lead the influencer and creator area building a strong pipeline and working closely with Social team to deliver impactful content.
• Plan and deliver celebrity engagements end-to-end, including hospital visits, events, filming and content moments.
• Work closely with Fundraising, Special Events and Communications teams to support income and cultivation activity.
• Lead on planning and delivery of hospital-based celebrity activity, ensuring a positive experience for patients and staff and adherence to safeguarding and governance protocols.
• Develop strong briefing materials, run-of-show plans and follow-up processes to ensure high-quality delivery.
• Maintain accurate records in Salesforce and track activity, outcomes and pipeline performance.
• Line manage and develop the Celebrity & Influencer Officer, maintaining high standards and supporting development.

Requirements

• Strong experience delivering high-profile partnerships, talent programmes or events in a fast-paced environment.
• Experience working directly with celebrities, agents, publicists or creators.
• Excellent project management skills, with the ability to manage multiple priorities at pace.
• Strong stakeholder management skills and confidence to challenge and influence where needed.
• High-quality written communication skills, including producing clear briefings and materials.
• Strong attention to detail and ability to work within governance and safeguarding requirements.

Preferred

• Experience of influencer or creator activity (desirable).
• Experience working in sensitive environments such as healthcare or charity (desirable).
• Experience using Salesforce or similar CRM systems (desirable)

Benefits

• 30 days annual leave (plus bank holidays)
• A flexible approach to working arrangements.
• Access to our enhanced pension scheme
• Life assurance
• Access to various health and wellbeing schemes, including the employee assistance programme.