Responsibilities

• Communication
• The key day-to-day contact for the client & their agencies across Moving Image projects (inclusive of broadcast, digital and social production)
• Own regular status updates and communications with clients
• Define scope and approach, setting and managing expectations
• Understand client's needs to maintain high satisfaction levels
• Ensure awareness of timelines and deliverables on projects
• Ensure a clear understanding of the production brief, deliverables and timeline for each project
• Collaboration
• Demonstrate strong collaboration skills with internal agency teams and key external partners to ensure quality and adherence to production guidelines
• Process

Requirements

• Experience managing international accounts in 5+ markets with multiple stakeholders
• An understanding of marketing and production implementation processes across key channels such as TV, social, print, digital etc
• Understanding of the production and the creative development process, content production, technology, quality assurance testing and marketing methodologies
• Ability to manage small projects with varying components, demonstrable ability to deliver on time and on budget
• Experience of managing client relationships
• A professional, calm, approachable demeanour
• Strong written and verbal communication
• An appreciation for how great work gets done and a commitment to ensuring flawless execution and delivery
• Proficiency with Microsoft Excel, PowerPoint / Keynote, wireframing / workflow tools, online project management / collaboration / ticketing tools e.g. JIRA, Smartsheet, Trello, Miro etc