Responsibilities

• Manage the execution of key seasonal campaigns across all channels, including major trading moments such as Christmas, Valentine’s Day and Mother’s Day.
• Build and maintain campaign plans, timelines and briefs to ensure successful delivery.
• Coordinate cross-functional teams to deliver campaigns on time and to a high standard.
• Own the day-to-day delivery of always-on campaign activity.
• Continuously optimise campaigns to improve performance and efficiency.
• Support test-and-learn initiatives across channels to drive ongoing improvement.
• Support delivery of new customer acquisition targets through campaign activity.
• Drive engagement and repeat purchase from existing customers, particularly across CRM and owned channels.
• Monitor and optimise performance across different audience segments.
• Work closely with CRM, social, media agency, PR and partnerships teams to ensure joined-up execution.

Requirements

• Proven experience in marketing or campaign management roles, with around six years' relevant experience.
• Experience delivering campaigns across multiple channels, including digital, CRM and social.
• Strong project management and organisational skills, with the ability to manage multiple priorities.
• Data-driven approach to decision-making and campaign optimisation.
• Excellent attention to detail and commitment to high-quality execution.
• Strong communication and stakeholder management skills.
• Ability to build effective relationships and bring teams together behind shared goals.
• Passion for creating customer-focused campaigns that deliver measurable impact.

Benefits

• Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
• Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
• Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
• Career Growth: Learning allowances, coaching & development programs.