Responsibilities

• You will be responsible for the overall management, performance and development of the Motorrad sales operation.
• You will lead from the front, inspire and motivate a passionate team of Sales Executives and Business Managers, whilst creating a culture focused on performance, accountability and outstanding customer care.
• You will play a key role in coaching and mentoring colleagues to maximise both individual and team potential, ensuring the department continues to develop and grow successfully.
• The role also requires close collaboration with our Aftersales leadership team to ensure the Motorrad operation works seamlessly as one business.
• We strongly believe that every sales customer is an aftersales customer, therefore creating a consistent, premium and memorable ownership experience is essential.
• From showroom presentation and customer engagement to stock management, profitability and long-term customer retention, you will take ownership of driving the business forward.
• With a continued focus on digital enquiries and evolving customer buying habits, key responsibilities will include effective enquiry management, maximising every sales opportunity, achieving sales and profit targets, and ensuring optimum availability of Approved Used and New BMW Motorrad stock at all times.
• You will also be expected to develop local business opportunities, partnerships and community engagement to further establish Sytner Stevenage Motorrad within the region.
• This is a full-time role which will typically include weekends to ensure we consistently provide our customers with the highest possible levels of service and engagement.