Birmingham Panthers Fan Communications Executive

Birmingham, UK (On-site)

£28K/yr – £30K/yrEntry LevelFull time

Posted 5 weeks ago

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Job Summary

Own and optimize multi-channel fan engagement for Birmingham Panthers, turning attention into ticket sales and loyalty by growing first‑party data and guiding the fan journey from awareness to purchase.

  • Social and content ownership: grow channels, create platform-native content, and source behind-the-scenes stories.
  • CRM and data: collaborate on email delivery, audience segmentation, and data strategy to convert fans.
  • Fan journey and conversion: optimize reach, engagement, sign-up, and ticket/purchase flows while aligning with community and merchandise goals.

Job Description

Responsibilities

  • Oversee and grow all social media channels day-to-day
  • Own email marketing delivery (with agency support)
  • Maintain and update the Panthers digital home/website
  • Continuously improve reach, engagement and conversion across all channels
  • Build and optimise the fan journey from awareness → sign-up → purchase > loyalty
  • Drive first-party data growth through content, campaigns and sign-up mechanics
  • Support ticket, merchandise and event sales through all channels
  • Work closely with Head of Audience Growth on CRM and data strategy
  • Capture content across training, matchdays and community activity
  • Create engaging, platform-native content and schedules for it to fit into
Birmingham Panthers logo

Birmingham Panthers

Proud to represent Birmingham and the West Midlands in the 2025 Netball Super League.

Founded in 2024
49 employees (9 in marketing)

Traffic Signals

Monthly Visitors
2.1K
Traffic Source Mix
Search
35.8%
Direct
52.7%
Referral
6.6%
Social
4%
Paid
0.9%

Headcount Trend

Current headcount: ~49

Marketing Team

Marketing Team Size
7 (14% of company)
Marketing Roles Posted (Last 30 Days)
4

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