Assistant Manager, Marketing & Business Development

Responsibilities

• Coordinate client and intermediary surveys and other listening activity, including contact lists, invitations, responses, reporting and follow-up
• Bring together feedback, relationship insight and engagement data to identify themes, opportunities and potential concerns
• Maintain an action tracker and ensure findings are shared with the relevant relationship owners - monitor whether agreed actions have been completed
• Support the planning and delivery of the Key Client Programme, including engagement plans, communications, events and progress updates
• Coordinate agreed activity for priority intermediaries, including Radius initiatives and targeted activation campaigns
• Help identify dormant relationships and opportunities for relevant introductions, additional services or support from another Praxis office
• Brief and coordinate targeted client and intermediary communications, working with colleagues responsible for content, campaign delivery and approvals
• Identify potential client stories, testimonials, case studies and referral opportunities, obtaining the necessary internal and client approvals
• Support account-based marketing activity by researching priority organisations and coordinating relevant engagement
• Coordinate client and intermediary events within the agreed programme, working with the team on event strategy, content and promotion

Requirements

• Relevant experience in marketing, business development, client engagement or relationship programmes.
• Experience coordinating projects involving multiple stakeholders, deadlines and follow-up actions

Preferred

• Experience in professional services or another relationship-led sector is desirable
• Experience using CRM systems, contact data, surveys or email marketing tools is desirable
• A relevant qualification in marketing, communications or business is desirable; equivalent practical experience will also be considered