Responsibilities

• Lead initial Discovery work (understand the challenges, find the truths) across client engagements (interviews, desk research, data insight).
• Distil insight into clear problem definitions, opportunities and strategic hypotheses.
• Lead audience, product and organisational diagnostics across Insight, Change and Innovation workstreams.
• Collaborate with research partners and TKF Insight and Data & Analytics to interpret findings and shape strategic implications.
• Lead on the development of growth strategies, brand and fundraising strategies, audience and product strategies, and innovation roadmaps.
• Deliver strategic recommendations grounded in insight, organisational context and market dynamics.
• Work alongside Senior Client Collaborators to translate insight into clear, actionable pathways.
• Lead C‑suite–level integration projects and organisational change programmes.
• Co-create / design or refine models of working, governance approaches, cross‑functional processes and communications frameworks.
• Facilitate workshops (co-creation, integration, innovation, prioritisation).

Requirements

• at least 7-10 years’ experience
• comfortable leading parts of projects independently, while working with senior support on the most complex or senior client interactions
• Experience in consultancy, strategy, fundraising/marketing strategy, organisational development, planning or insight roles (spanning agency or client side)
• track record of driving real change and impact across sectors
• Expert in synthesising complex qualitative and quantitative inputs into clear, actionable strategic insight that shapes business and growth decisions
• Comfortable switching between strategic leadership and hands-on delivery, including working directly with key data tools such as TGI, YouGov and IPA TouchPoints
• Strong communicator with excellent storytelling and presentation skills
• Proven Experience facilitating workshops or co‑creation sessions that align teams and unlock shared direction
• Expert in connecting media with creative, audience and data to deliver joined-up advertising systems

Preferred

• experience in the not for profit, financial services or travel sectors is desirable

Benefits

• competitive salary
• a range of benefits
• a huge focus on training and development with dedicated training time
• partnerships with industry specialists
• an opportunity to progress and develop your career with the support of a fantastic team
• a collaborative culture that values curiosity, courage and kindness