Responsibilities

• Manage day-to-day digital and social activity across a range of clients, including content planning, campaign delivery, influencer coordination, paid support and reporting.
• Act as a key client contact for digital work, managing requests, timelines, expectations and deliverables with confidence and clarity.
• Support senior leads in responding to briefs, shaping campaign plans and identifying opportunities for social, influencer and paid activity.
• Oversee the development and delivery of social content plans across platforms including Instagram, TikTok, Facebook, YouTube and LinkedIn.
• Content development - working with other teams to create and launch campaign content
• Support influencer programmes, including talent research, shortlisting, outreach, briefing, content management, contracting and reporting.
• Set up, manage and review reporting templates for social, content, paid and influencer campaigns.
• Analyse performance data and translate results into clear commentary, recommendations and next steps.
• Work with paid specialists to support content promotion and paid social activity across relevant platforms.
• Stay up to date with changes across social platforms, creator marketing, paid media, content formats and digital best practice, sharing relevant insights with the team.

Requirements

• Experienced digital operator: 4 years’ experience in an agency or in-house role, with strong hands-on experience across social and influencer programmes delivery.
• Confident client and campaign manager: Comfortable managing day-to-day client relationships, timelines, deliverables, approvals and multiple workstreams at pace.
• Strategically-minded digital communicator: Able to identify opportunities, contribute ideas and apply cultural, platform and audience insight to strengthen social programmes and campaign recommendations.
• Social, influencer and paid fluency: Strong understanding of key social platforms, creator marketing and paid social, with the ability to apply platform best practice to client work.
• Insightful, organised and collaborative: Able to translate performance data into clear recommendations, support junior team members and work effectively with account, creative, studio, strategy and paid specialists.

Preferred

• Experienced digital operator: 4 years’ experience in an agency or in-house role, with strong hands-on experience across social and influencer programmes delivery.
• Confident client and campaign manager: Comfortable managing day-to-day client relationships, timelines, deliverables, approvals and multiple workstreams at pace.
• Strategically-minded digital communicator: Able to identify opportunities, contribute ideas and apply cultural, platform and audience insight to strengthen social programmes and campaign recommendations.
• Social, influencer and paid fluency: Strong understanding of key social platforms, creator marketing and paid social, with the ability to apply platform best practice to client work.
• Insightful, organised and collaborative: Able to translate performance data into clear recommendations, support junior team members and work effectively with account, creative, studio, strategy and paid specialists.