Account Director (6 months FTC- Beauty Luxury Brand)
London, UK (Hybrid)
Posted 2 weeks ago
Job Description
Responsibilities
- Serve as the day-to-day client lead for the client stakeholders.
- Work with the Business Director to build trusted relationships across brand, marketing and operations teams
- Lead regular status meetings, work-in-progress reviews and governance sessions.
- Work with the Business Director to manage stakeholder expectations, escalations and issue resolution
- Work with the Client Delivery Lead to own the end-to-end intake process for all incoming briefs.
- Ensure briefs contain all necessary information before entering production.
- Work with the Client Delivery Lead to prioritise work based on business objectives, SLAs and resource availability.
- Maintain visibility of team capacity and forecast upcoming demand.
- Manage freelance or specialist resource requirements during peak periods.
- Manage projects from brief through to final delivery.
Requirements
- Significant experience in Account Management or Client Services within an agency, production or marketing environment.
- Proven experience managing complex stakeholder groups.
- Strong resource management and workflow planning capabilities.
- Experience overseeing high-volume creative and content production.
- Excellent communication and presentation skills.
- Strong organisational and commercial acumen.
- Ability to prioritise competing demands in a fast-paced environment.
Preferred
- Experience within beauty, luxury, retail or FMCG sectors.
- Knowledge of creative production, content creation and adaptation workflows.
- Experience working with integrated agency teams and offshore production models.
- Familiarity with workflow and project management platforms such as Wrike
- Experience supporting operational transformation programmes
WPP Production
Content Production for the Future of Marketing. WPP Production is the world's largest content production company. We unite global production capabilities and creative producers into a single, seamlessly integrated platform. Leveraging Generative AI, virtual production, and our High Velocity Content Studio, we deliver unparalleled innovation, speed, and scale with a singular vision at our core - to transform content creation for clients that redefine the future of marketing.
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