23349 - Communications Co-ordinator

Responsibilities

• Local Digital Communications Management: Defining local communication requirements and working with SMT, residents and the central Content Designer to build a roadmap for local digital content.
• Creating high-quality written, visual and audio content to communicate local news, events and updates, via the Hub (our digital communications platform), creating a strong brand for local prison communications.
• Adhering to government and industry guidelines on publishing and maintaining content and reviewing page analytics and feedback to evaluate content success and engagement.
• Prison Digital Services & Technology Management: Delivering site-level digital and technology related operational performance targets, preparing a monthly report to identify and escalate any issues, risks and/or opportunities.
• Working with SMT, HMPPS and MOJ to contribute to Digital and Technology roadmap and priorities and identifying and escalating site needs.
• Supporting the central MOJ D&T in the design and delivery of new digital services and technology programmes.
• User Management: Managing staff within the digital change network, building knowledge, keeping them engaged and training them to support current and future digital services and technology programmes.
• Leading engagement, support and training for staff and residents to ensure the safe, secure and effective use of digital services and technology on site.
• Operational Security: Communicating and advocating device related guidance with residents and staff, escalating when policies or procedures are not being followed.
• Working with staff and residents to reduce rates of improper use of devices and/or digital services and reduce rates of intentional damage.

Requirements

• Proficient writing skills
• Experience in written, audio and video communications
• Experience filming and editing audio and visual content

Preferred

• Experience working within a prison establishment
• Experience working with Digital and Technology
• Experience in content planning
• Experience with Content Management Systems
• Experience in Project Management

Benefits

• Annual Leave -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate.
• Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays.
• Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.
• Work Life Balance -HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements.
• Season Ticket Advance -After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work
• Childcare Vouchers -For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
• Training -HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes
• There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts
• All staff receive security and diversity training and an individual induction programme into their new roles