Responsibilities

• At Medik8, we are in an exciting phase of growth and are looking for a highly capable, data-led Head of Growth to own and evolve our customer acquisition strategy.
• Reporting directly to the Director of eCommerce, you will have ownership of both budget and strategy to shape, scale, and execute acquisition across multiple digital channels.
• This is a high-impact leadership role, ideal for someone who enjoys working in fast-paced environments and is motivated by building scalable, commercially effective growth strategies within a collaborative, values-led business.
• You will be responsible for driving customer growth across paid digital channels (PPC), SEO, and Amazon, while leading and developing a growing team of two internal specialists and partnering closely with external agency teams.
• You will play a key role in shaping and delivering Medik8’s customer acquisition strategy, ensuring we attract high-quality customers across all digital touchpoints and continue to scale sustainably.
• You will work closely with teams across eCommerce, Retention, Brand, Social, Influencer, and Content to deliver joined-up, high-performing customer journeys.
• Full-Funnel Strategy: Define and execute a holistic customer acquisition roadmap that aligns with eCommerce and business goals.
• Secure stakeholder buy-in and drive performance across all digital channels (Paid Search, Paid Social, SEO, Affiliates, Influencer, Display, and Amazon).
• Agency & In-House Leadership: Direct and mentor internal teams and external agency partners.

Requirements

• Experience in customer acquisition across paid and organic channels within a D2C environment (beauty or skincare experience is beneficial but not essential)
• Strong analytical and commercial mindset, with confidence working with performance data and customer insights
• Experience leading internal teams and external agency partners
• A track record of turning strategic goals into practical, high-impact execution
• A collaborative and adaptable approach, with experience working in fast-paced, cross-functional environments
• A proactive mindset focused on continuous improvement and learning

Benefits

• Wellbeing: 25 days holiday + bank holidays, Flexible & Hybrid working, Private Medical Insurance, Mental Health support.
• Rewards: 75% Discount + Annual Product Allowance, Annual Performance Bonus, Long Service Awards.
• Growth: Up-skilling support, regular Lunch & Learns, Flexible Career opportunities.
• Impact: 2 Volunteering days per year, Matched Charitable Giving Scheme.