TikTok Shop eCommerce Executive (6 month FTC) at Penguin Random House UK | London, UK

Penguin Random House UK

TikTok Shop eCommerce Executive (6 month FTC)

London, UK (Hybrid)

Salary Not AvailableMid LevelContract

Posted 3 weeks ago

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Job Summary

Own TikTok Shop commerce operations from product page optimization to affiliate and LIVE reporting, turning stock, pricing and promotions into measurable impact.

Cross-functional ownership: campaigns, products, creators, affiliates, and internal teams.
Asset and dashboard management: LIVE and post-campaign reporting to surface key learnings.
Insights-driven actions: translate performance data into stock, pricing and promo adjustments for the TikTok Shop.

Job Description

Responsibilities

Setting up and managing product titles for creators, including commission rates and sample allocation.
Optimising TikTok Shop product pages with clear copy and strong imagery.
Supporting product selection, pricing, monthly discounting, gift with purchase set ups, TikTok Shop campaigns and ad hoc promotions.
Monitoring and reporting on affiliate activity and performance.
Building and updating affiliate webinar decks and maintaining rolling collaboration invitations for affiliate authors.
Supporting LIVE commerce activity, including creating assets, setting up dashboards ahead of broadcasts and operating the LIVE dashboard during broadcasts.
Supporting post-LIVE and post-campaign reporting, helping to identify key insights and learnings.
Monitoring customer reviews within TikTok Shop.
Tracking stock levels and communicating stock movements to divisions.

Requirements

An entrepreneurial mindset, happy to get stuck in, learn quickly and help to shape how we do things as TikTok Shop develops.
Experience of working with TikTok Shop, shoppable content, marketplace activity or other similar eCommerce platforms.
A strong interest in TikTok Shop from a commercial and shopping perspective (rather than purely from a social content creation perspective).
Strong coordination skills, with the ability to keep track of moving parts across campaigns, products, creators, affiliates and internal teams.
An analytical, curious and data driven approach, with confidence in using performance insight to understand what is working and where we can improve.
Strong communication skills and the ability to build positive working relationships with colleagues across Digital Marketing, eCommerce and the wider business.
A flexible and organised approach, with the ability to work in a fast-paced environment where priorities can shift quickly.

Preferred

Experience of the book category would be a real advantage, but isn’t essential.
Direct TikTok Shop experience would be ideal, but we’re also open to hearing from candidates with strong eCommerce experience, for example through Shopify or another marketplace platform, who can show a clear understanding of the TikTok Shop opportunity.

Benefits

plus benefits.

Penguin Random House UK

We are Penguin Random House UK: part of the world's leading trade publisher, Penguin Random House. We seek out and champion brilliant voices from across the globe, bringing their stories, ideas and writing to audiences everywhere. With over 50 independent imprints across nine publishing houses, we are the UK's largest publisher. We have over 2,000 employees across two publishing sites in London, two distribution centres in Frating and Grantham, and our archive and library in Rushden. We work with the best talent from within the industry and beyond, with publishing experts supported by dynamic teams specialising in Technology, Digital, Finance, Data and Sales – to name but a few. Collaboration, creativity and innovation lie at the heart of what we do. In a market which is constantly changing, we are stretching the definition of the word publisher: working with talent across the creative spectrum - from TV production companies to A-list audiobook narrators - to connect with more readers than ever before, both through and beyond the book.

Founded in 2013

London, England, GBR

2K employees (1,025 in marketing)

www.penguin.co.uk