Supporter Communications Volunteer - Volunteer at Free UK Genealogy | Bishops Stortford, Hertfordshire, UK

Free UK Genealogy

Supporter Communications Volunteer - Volunteer

Bishops Stortford, Hertfordshire, UK (Remote)

Salary Not AvailableIntern/New GradVolunteer

Posted 2 months ago

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Job Summary

Own the volunteer newsletter workflow for a small charity: plan, draft, and publish approachable emails, coordinate with leadership and Comms, and drive simple improvements through testing and basic metrics.

Editorial & Production: draft newsletters from blogs, interviews, and tips; assemble content in accessible Mailchimp layouts.
Delivery & Optimization: manage sign-up pages, perform light QA, and ensure correct audience delivery.
Measurement & Process: track opens/clicks and feed learnings back to refine cadence and content quality.

Job Description

Responsibilities

Plan, draft, build and send email newsletters and campaign emails.
Work with our COO and Comms Team to agree a simple email plan (for example monthly or bi-monthly newsletters, plus occasional fundraising messages).
Draft emails from supplied material (blog posts, volunteer interviews, project updates, and short “tips” or “did you know?” snippets).
Build emails in Mailchimp (layout, links, images, formatting, accessibility-friendly structure).
Set up and maintain a newsletter sign-up landing page in Mailchimp (collecting only the data we need, such as name and email address).
Run sensible checks before sends test emails, proofing, link checks, and helping ensure the right version goes to the right audience.
Track basic performance (opens, clicks) and feeding back what seems to work, so we can keep improving over time.
You will not be working alone we expect copy to be reviewed before it goes out, and we are open to a job-share or having two volunteers working together, including proof-reading each other’s work to reduce risk.

Requirements

Mailchimp confidence you have used Mailchimp (or similar tools) to build and send newsletters, or you feel confident learning quickly.
Strong writing and editing you can write in a warm, plain-English style, and you have a good eye for structure, tone, and typos.
Good judgement and care you understand the importance of getting details right, especially when emails relate to donations, pledges, or supporter relationships.
Process-minded you like checklists and simple “send-safe” routines (tests, proofing, link checks, version control, and having a second pair of eyes).
Collaboration you are happy to work with a small team, take feedback, and incorporate it without fuss.
Reliability you can commit to a consistent cadence (for example a few hours per month, with occasional extra time around campaigns).

Preferred

Experience with charities, membership organisations, or supporter communications.
Basic understanding of email metrics (open and click rates) and what they can and cannot tell you.
A design-sensitive eye for clean, readable layouts.
We especially welcome recent retirees or people who want to keep their skills active in a meaningful cause, but we are open to anyone who can bring steadiness, care, and good communication.

Benefits

Remote
Remote
Flexible volunteer role

Free UK Genealogy

Free UK Genealogy works with volunteers to make transcriptions of family history records. We are currently working to transcribe the England and Wales index of Births Marriages and Deaths, historic Parish Registers and 19th Century Censuses. We make the databases we create freely available for people to search in order to support their family history research.

Founded in 1998

Llandeilo, Wales, GBR

17 employees (5 in marketing)

www.freeukgenealogy.org.uk