Responsibilities

• Creating and scheduling high quality, engaging, on-brand, content for a variety of social channels, including but not limited to Instagram, Facebook and TikTok.
• Capture high-quality photography and videography, editing content for use across social media, the website and other digital channels.
• Manage the social media content calendar, ensuring content is creative, relevant and aligned with seasonal campaigns and business objectives.
• Create, schedule and optimise paid social advertising campaigns, managing monthly advertising spend in line with agreed budgets.
• Engage with customers across social media platforms, responding promptly and professionally to messages and comments to enhance customer satisfaction and retention.
• Respond to charity and community requests
• Collaborating with Managers around the business to ensure that social media online content is supported and delivered effectively.
• Analysing data to evaluate the success of social media and come up with new ideas to improve brand marketing and exposure.
• Monitor industry activity to identify learnings & apply recommendations to ensure social is current.
• Coordinate and support group tours and educational visits

Requirements

• Essential experience in: Hootsuite, Adobe Photoshop and Canva
• Preferred experience in: Adobe InDesign

Preferred

• Adobe InDesign

Benefits

• Cycle to work scheme
• Free parking
• On-site parking