Social Media Marketing Account Manager

Norwich, Norfolk, UK (Hybrid)

Salary Not AvailableMid Level2+ years expPermanent

Posted 5 weeks ago

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Job Summary

Own social media and influencer campaigns end to end for client brands, turning briefs, creator partnerships, and performance data into measurable outcomes.

  • Social & Creator Ownership: manage end-to-end campaigns, influencer negotiations, and creator partnerships to hit KPIs.
  • Content, Briefing, and Delivery: write strategic briefs, plan shoots, craft copy, and deliver across platforms.
  • Measurement & Client Leadership: analyze results, report performance, and escalate risks while maintaining client relationships.

Job Description

Responsibilities

  • Managing social media marketing campaigns end-to-end, including negotiations and contracts
  • Planning and scheduling content across multiple platforms
  • Shoot planning and direction
  • Creative copywriting
  • Strategic brief writing and end-to-end delivery ownership, including management of influencers and creators
  • Creative social strategy writing
  • Supporting on client pitches
  • Liaising with clients via email, telephone and face-to-face meetings
  • Managing client budgets and forecasting
  • Analysing and evaluating campaign data

Requirements

  • Minimum of 2 years experience working in an account management, influencer or social media role
  • Very strong relationship-building skills
  • Expert knowledge of the influencer and social media landscape, particularly across TikTok
  • Project management skills to manage multiple projects efficiently and effectively at the same time
  • Creative thinker - able to be reactive, identify trends and create original content ideas
  • Highly organised with strong attention to detail and ability to work to tight deadlines
  • Strong understanding of the cultural zeitgeist and the ability to identify trends, up-and-coming influencers and content creators
  • Strong ability to speak to clients on calls and in person
  • Effective Multi-tasker, organised, strong negotiator and detail-oriented
  • A social-first mindset is essential

Preferred

  • Agency or in-house influencer marketing experience ideally within a fast-paced agency or a rapidly growing business environment
  • Knowledge of Adobe Photoshop, InDesign and Premier Pro
  • Experience of paid social marketing

Benefits

  • Casual dress
  • Company events
  • Free or subsidised travel
  • Work from home
  • Flexible working where possible
  • Based in Fuel Studios, a creative community in Norwich city centre (this needs to be easily commutable for the successful applicant).
  • Hybrid working (minimum of two days in the office currently)
  • Treats on your birthday
  • 34 hour week as standard - we finish on a Friday at 1pm
  • Bring your dog to work
  • Team social events
  • Subsidised rail cards
We Are SNS logo

We Are SNS

We Are SNS is a Social Media Agency based in the UK. We help to elevate brands' feeds with completely bespoke scroll-stopping content. With our team of social media and TikTok specialists, we make sure our clients win with social and remain current in an ever-evolving digital world.

Founded in 2011
Norwich, England, GBR
24 employees (11 in marketing)

Traffic Signals

Monthly Visitors
1.8K
Monthly Google Ads Budget
$130

Headcount Trend

Current headcount: ~24

Marketing Team

Marketing Team Size
9 (38% of company)
Marketing Roles Posted (Last 30 Days)
1