Responsibilities

• Develop and own the social media strategy across Instagram, TikTok, Facebook, Pinterest, and emerging platforms, aligned to seasonal collections and brand campaigns
• Build and manage the content calendar in partnership with design, buying, e-commerce and marketing teams
• Identify content themes, formats, and platform opportunities that strengthen Jigsaw's brand positioning
• Plan, brief, and where appropriate create content (stills, video, Reels/TikTok) that reflects Jigsaw's aesthetic and tone of voice
• Manage day-to-day community engagement - comments, DMs, and proactive engagement with followers and friends of the brand
• Coordinate with photographers, stylists, and freelancers/agencies as needed
• Manage social boosting budget and campaigns in collaboration with the wider marketing team
• Identify and manage influencer and partnership opportunities, including supporting initiatives like the Jigsaw Foundation's cultural sponsorships
• Track performance across channels, report on KPIs, and translate insights into action
• Stay ahead of platform trends and competitor activity in the contemporary/luxury womenswear space

Requirements

• 2-4+ years' experience in a social media role, ideally within fashion, retail, or a lifestyle brand
• A strong eye for visual storytelling and a clear understanding of what makes content perform on each platform
• Confident managing a content calendar and multiple stakeholders simultaneously
• Some understanding of paid social and social boosting
• Analytical enough to read performance data and adjust strategy accordingly
• A genuine interest in fashion and an instinct for Jigsaw's brand voice

Benefits

• Ownership of a well-loved British brand's social presence
• A collaborative marketing team and direct line to senior leadership
• Generous staff discount
• Extra day off for your birthday
• Office socials