Responsibilities

• Plan, organise and manage multiple TikTok LIVE events each week.
• Running the seller centre (product listings, flash deals, dealing with customer issues such as refund requests and missing parcel, liasing with TikTok over issues)
• Present or host TikTok LIVE sessions.
• Coordinate products, promotions and schedules for live shopping events.
• Create engaging short-form video content for TikTok and Instagram Reels.
• Plan and maintain weekly and monthly social media content calendars.
• Film, edit and publish high-quality social content.
• Identify and react quickly to emerging trends, sounds and viral content.
• Work alongside our marketing team to launch new products and campaigns.
• Monitor social media performance and suggest improvements based on analytics.
• Engage with our online community through comments, messages and interactions.
• Help organise influencer collaborations and user-generated content.
• Ensure all social channels remain fresh, engaging and on-brand.

Requirements

• Experience growing TikTok or Instagram accounts.
• Confidence speaking on camera.
• Experience hosting livestreams (preferred but not essential).
• Excellent understanding of TikTok trends and algorithms.
• Strong organisational skills.
• Good photography and videography skills.
• Experience editing short-form videos using CapCut, Premiere Pro or similar software.
• A creative mindset with plenty of ideas.
• Excellent written English.
• Confidence working in a fast-paced environment.
• Canva experience
• A genuine interest in the beauty industry

Preferred

• Experience with TikTok Shop.
• Experience working with influencers or creators.
• Experience in e-commerce or retail brands.

Benefits

• Competitive salary.
• Staff discount across our brands.
• Opportunity to shape and grow a new brand from the beginning.
• Ongoing training and development.
• Real opportunities for career progression as the business grows.