Responsibilities

• Schedule and publish content across RICS social media channels, including LinkedIn, Facebook, Threads, Instagram, YouTube and the MyRICS community platform.
• Support the planning and delivery of social media campaigns aligned to organisational priorities, events and initiatives.
• Work with internal stakeholders to develop and coordinate engaging audience focused content.
• Monitor and respond to comments, queries and conversations in a timely and professional manner.
• Track, analyse and report on performance across social media and community channels, identifying opportunities for improvement.
• Ensure all content aligns with RICS brand guidelines and tone of voice.
• Support the ongoing engagement of member communities, ensuring discussions are active, relevant and valuable.
• Facilitate online discussions and support the day-to-day management of the MyRICS community platform.
• Gather feedback and insights to inform future content and channel development.
• Promote events, training, campaigns and membership benefits across social channels.

Requirements

• Based in London or Birmingham – Hybrid (60% office based / 40% remote)
• Right to work in the country where the role is based.
• Proven experience in social media delivery, including content creation and campaign execution.
• Experience using social media management tools to schedule and publish content (e.g., Sprinklr, Hootsuite or similar).
• Strong analytical skills, with experience using reporting tools to measure performance and inform improvements.
• Experience engaging and growing online audiences for an established bran.d
• Excellent communication and stakeholder management skills.
• Strong organisational skills, with the ability to manage multiple tasks and deadlines effectively.

Benefits

• 25 days’ annual leave plus public holidays
• Three additional days of leave when the office closes between Christmas and New Year
• Enhanced flexible leave policies (including Maternity, Paternity, and Moving House)
• A Wellbeing Day and a Volunteering Day
• Private medical insurance, income protection, life assurance, and pension scheme
• Access to staff-led community groups and wellbeing support