Social Media, Content & Community Officer

London, UK (On-site)

£30K/yr – £35K/yrEntry LevelFull time

Posted 6 weeks ago

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Job Summary

Own social presence and integrated comms across platforms to drive brand visibility and community engagement, while pairing content, PR, and events with data-driven optimization.

  • Social strategy ownership: build and refine cross-channel programs for Facebook, Twitter, Instagram, LinkedIn, and emerging platforms.
  • Content and community: create and curate engaging content and respond to followers to foster active participation.
  • Measurement and PR alignment: analyse metrics to optimise campaigns and manage press and external relations with internal teams.

Job Description

Responsibilities

  • Develop and implement social media strategies to enhance brand visibility and engagement across platforms (Facebook, Twitter, Instagram, LinkedIn, and others).
  • Create, curate, and schedule engaging content including text, images, videos, and infographics tailored to target audiences.
  • Monitor social media channels for comments, messages, and mentions; respond promptly to foster community interaction.
  • Analyse social media metrics to assess campaign effectiveness and identify opportunities for optimisation.
  • Manage public relations activities by drafting press releases, liaising with media outlets, and maintaining positive relationships with stakeholders.
  • Organise online events or campaigns to promote community participation and brand awareness.
  • Collaborate with internal teams to ensure consistent messaging aligned with organisational goals.
  • Stay informed on emerging digital trends and platform updates to keep strategies current and effective.