Social Media & Community Specialist - UK

London, UK (Hybrid)

£35K/yr – £50K/yrMid Level3+ years expFull time

Posted 3 weeks ago

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Job Summary

Own social media strategy and execution across platforms with a focus on audience engagement and ROI tracking.

  • Social strategy ownership across Facebook, Twitter, Instagram, LinkedIn, and beyond, with regular performance reviews.
  • Content creation and curation that drives engagement and supports cross-functional campaigns.
  • Analytics-driven optimization and reporting to inform budget, creative, and channel decisions.

Job Description

Responsibilities

  • Develop and implement social media strategies to increase brand awareness and drive engagement.
  • Create and curate engaging content for our social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and others.
  • Monitor and analyze the performance of social media campaigns and provide insights and recommendations for improvement.
  • Stay up-to-date with the latest trends and best practices in social media marketing and implement innovative strategies accordingly.
  • Collaborate with cross-functional teams to ensure alignment of social media activities with overall marketing objectives.
  • Prepare regular reports on social media performance metrics and present findings to key stakeholders.

Requirements

  • Bachelor’s degree in Marketing, Communications, or a related field.
  • Comfortable working in a fast-paced, high-execution environment.
  • 3+ years of experience as a Social Media Executive or similar role, with a strong portfolio demonstrating successful social media campaigns and content creation.
  • Deep understanding of social media platforms, algorithms, and trends, with hands-on experience managing corporate social media accounts.
  • Excellent written and verbal communication skills, with a knack for crafting compelling and creative content.
  • Strong analytical skills and proficiency in social media analytics tools to track performance and measure ROI.
  • Ability to multitask, prioritize, and thrive in a fast-paced, deadline-driven environment.
  • Creative thinker with a passion for storytelling and engaging audiences.
  • Strong attention to detail and organizational skills.

Benefits

  • Above-market remuneration
  • Fast-track career growth & exposure
  • Meaningful, mission-driven work
  • Collaborative and inclusive team culture
  • Flat structure — ideas and initiative matter more than titles
  • High autonomy, real responsibility, and unlimited growth potential
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Bjak

2.5 Glassdoor

Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia.If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us.

Founded in 2019
Petaling Jaya, Selangor, MYS
336 employees (36 in marketing)
31% recommend to a friend
16% CEO approval

Traffic Signals

Monthly Visitors
1.9M
Monthly Google Ads Budget
$9.8K
Traffic Source Mix
Search
53.2%
Direct
42.3%
Referral
2.5%
Social
0.5%
Paid
1.5%

Headcount Trend

Current headcount: ~341

Marketing Team

Marketing Team Size
21 (6% of company)
Median Career Experience
11 years
Median Tenure
1.6 years
Marketing Roles Posted (Last 30 Days)
11

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