Social Media & Community Executive

Harrogate, North Yorkshire, UK (Unknown)

Salary Not AvailableEntry Level1+ years expFull time

Posted 6 weeks ago

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Job Summary

Own social content creation and community engagement for NEOM Wellbeing, weaving real-time trends into authentic, platform-specific storytelling across Instagram, TikTok, and Facebook.

  • Social content and trends: plan, create, and schedule content across organic channels with trend responsiveness.
  • Community leadership: manage daily engagement, nurture advocates, and drive user generated content across groups and channels.
  • Cross-functional alignment: collaborate with Design, PR, CRM and Wellbeing Hub to keep messaging consistent and insights flowing.

Job Description

Social content planning, creation and scheduling across organic channels, with real-time trend responsiveness to keep NEOM authentic.

  • Plan, create and schedule social content across organic channels, jumping on real-time trends and cultural moments to keep NEOM showing up authentically
  • Produce and edit platform-specific content for Instagram, TikTok and Facebook — comfortable both behind and in front of the camera
  • Own daily community management across all channels, including our Global Facebook Group and Instagram Broadcast Channel
  • Monitor sentiment, track KPIs and feed actionable insights back to the Brand, Product and Marketing teams
  • Nurture our most engaged community members and brand advocates, driving meaningful participation and user-generated content
  • Plan and host community events in-store and at external venues, supporting influencer experiences in partnership with PR
  • Collaborate cross-functionally with Design, PR, CRM and the Wellbeing Hub to ensure consistency across everything we do
NEOM Wellbeing logo

NEOM Wellbeing

Wellbeing made simple. 100% natural fragrances.NEOM Wellbeing delivers micro moments of daily wellbeing, from morning to night. Luxury home and body products, powered by 100% natural fragrances, with proven* wellbeing benefits, to help you sleep better, de-stress, feel more energised, or lift your mood.We empower our people, nurture our communities and respect our planet.*Independent clinical study of 120 people using EEG, ECG, GSR, FA, VA identifying changes in emotional states of Perfect Night’s Sleep, Feel Refreshed, Happiness and Real Luxury Essential Oil Blends against baseline.

Founded in 2005
Harrogate, England, GBR
163 employees (21 in marketing)

Recent Ads

Traffic Signals

Monthly Visitors
265.4K
Monthly Google Ads Budget
$39.1K
Traffic Source Mix
Search
47.6%
Direct
40%
Referral
6.1%
Social
4.7%
Paid
1.4%

Headcount Trend

Current headcount: ~163

Marketing Team

Marketing Team Size
16 (10% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Last Raise
Private Equity, 8 years ago

Funding History

  • Jan 2018
    Private Equity