Social Media Administrator - Volunteer

Wolverhampton, UK (On-site)

Salary Not AvailableIntern/New GradVolunteer

Posted 2 months ago

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Job Summary

Own the social media storytelling and audience engagement for WFRC by shaping a cross-channel content plan, measuring impact, and developing inclusive publicity materials that reach diverse local stakeholders.

  • Develop content for our website and social platforms across Twitter/X, Instagram, Facebook, TikTok, and YouTube
  • Monitor performance, extract insights, and propose improvements to broaden reach and engagement
  • Gather on-site content from projects and events to fuel stories and community-focused publicity

Job Description

Responsibilities

  • Help create, implement, and maintain a social media strategy and content plan
  • Use social media platforms to promote the activities, impact, and achievements of WFRC
  • Keep social media channels regularly updated with engaging and relevant content
  • Encourage audience interaction by increasing comments, shares, and engagement across platforms
  • Ensure communications reach a wide range of local stakeholders and diverse audiences
  • Develop and manage content for our website and social media platforms, including Twitter/X, Instagram, Facebook, TikTok, and YouTube
  • Identify and select the most effective channels to engage our diverse audiences
  • Monitor and track the effectiveness of social media activity and recommend improvements and future actions
  • Test content performance and evaluate its impact and engagement
  • Stay up to date with WFRC events, projects, and news, identifying key opportunities for promotion across social media channels

Preferred

  • Experience managing social media accounts for a charity, organisation, business, personal project, or student initiative is preferred.
  • Familiarity with social media platforms including Facebook, Instagram, TikTok, X/Twitter, and YouTube.
  • Experience using content creation and design tools such as Canva, CapCut, Adobe Express, or similar platforms is an advantage.
  • Strong communication skills with the ability to create engaging content for diverse audiences.
  • Creative thinking skills with the ability to develop new ideas, campaigns, and promotional content.
  • Ability to work independently while also collaborating effectively with staff, volunteers, and community members.
  • Interest or experience in community work, charities, or social impact initiatives is desirable.
  • A passion for our mission and a commitment to helping us increase our impact and strengthen community engagement.
The Women & Families Resource Centre logo

The Women & Families Resource Centre

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, provides services, develops programs, empowers and advocates for women and children. Our main aim is to facilitate the integration of women into the community whilst empowering them to identify their own needs, create their own solutions and make their own choices so that they have lasting improvements to the quality of their life. We adopt a holistic (One Stop Shop) approach for the delivery of a range of services that we provide. Our services are free to any woman or child, regardless of race, culture or religion who is facing similar barriers or problems.

Wolverhampton, England, GBR
25 employees (2 in marketing)

Traffic Signals

Monthly Visitors
5.4K
Traffic Source Mix
Search
47%
Direct
39.5%
Referral
8.3%
Social
4%
Paid
1%

Headcount Trend

Current headcount: ~26

Marketing Team

Marketing Team Size
2 (8% of company)