Responsibilities

• Accountability for advanced changes in accounts, ensuring that team members are aware of what actions are being taken and why
• Ideation and ownership of strategic client meetings, alongside Account Director, accountable for appropriate preparation by yourself and the wider team
• Focus on development of junior team members on account work & strategy
• Decision maker on advanced tests and experiments, ensuring that analysis & delivery are to the agency standard
• Demonstrate confidence in handling challenging questions and managing client expectations. This includes clearly explaining performance fluctuations, articulating the "why" behind results (both positive and negative), and setting realistic forecasts for future performance.
• Assisting with creation of well-structured requests for the Data and Product teams
• Deepen your understanding of your clients’ wider business goals. You will tailor reports, commentary, and strategic suggestions to their specific commercial objectives (e.g., Margin, Customer Lifetime Value), moving the conversation beyond platform metrics like CPM, CPC or CTR.
• Internal time is largely dedicated to either line management or heavy involvement in a project as an Individual Contributor. Individuals can be involved across both areas.
• Pastoral care of (Senior) Executives: gathering and regularly sharing feedback
• Establishing a career development plan with clear goals, tailored to each individual
• Accountable for performance reviews with clarity and consistency, providing promotion recommendations in line with review cycles
• Accountable for a project/initiative contributing to client and/or company success
• Accountable for setting ambitious milestones, driving achievable outcomes
• Knowledge sharing, developing best practices, and mentoring others