Responsibilities

• You’ll own all the digital marketing platforms and channels. You’ll lead the delivery of the charity's digital marketing roadmap. The aim is to bring together the website and fundraising platforms, supporter communications/email, organic social, digital content, paid media, analytics, supporter journeys, online experiences and emerging technologies into a cohesive approach that brings measurable engagement, income and impact. Primarily, you'll be responsible for strengthening our existing digital foundations, but also identifying and shaping what comes next.
• Therefore, this role is ideal for someone who combines translating vision into action with ‘hands-on’ practical expertise, and who enjoys building, developing and scaling digital delivery.
• You'll be comfortable moving between setting direction, influencing stakeholders and ‘rolling up your sleeves’ resolving day-to-day digital challenges, unblocking projects and helping move priority work forward.
• Relationship building is at the core. You’ll work across fundraising, communications, supporter experience and data, as well as frontline clinical and operational teams. You’ll also foster critical agency partner relationships.

Benefits

• Hybrid working for most roles, with time split between our offices at Mansell Street or The Royal London Hospital and remote working
• Flexible working arrangements for most roles, with a 35-hour working week (for full-time employees) and core hours of 10:00-16:00
• A collaborative culture built around our values: compassionate, courageous and pioneering
• Access to a variety of learning and development opportunities to support your career growth
• A commitment to equality, diversity, inclusion and belonging, supported by our employee-led network, All Inclusive .
• 27 days of annual leave plus bank holidays (pro rata for part-time employees)
• Additional office closure between Christmas and New Year, giving you an extra three days leave each year
• Additional annual leave awarded for long service
• One day's paid moving leave each year
• One day's paid volunteering leave each year to support causes that matter to you