Senior Client Executive - 12 month FTC

Liverpool, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 3 weeks ago

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Job Summary

Own end-to-end retail media delivery for a portfolio spanning VMG and TVG, turning data into actionable client impact and shaping how partnerships grow.

  • Client Ownership: Build trust with brands and agencies, deliver campaigns on time and on budget, and ensure activity aligns with objectives.
  • Insight-to-Action: Create insight-led plans, optimize campaigns with shared learnings, and propose brand-led creative ideas.

Job Description

Responsibilities

  • Build and maintain strong relationships across VMG, The Very Group (TVG) and supplier brands, delivering exceptional client service and becoming a trusted day-to-day partner.
  • Manage the end-to-end delivery of retail media campaigns across your client portfolio, ensuring activity is delivered on time, within budget and aligned to agreed objectives and internal processes.
  • Support the creation of insight-led media plans and creative proposals, contributing ideas that deliver effective, brand-led retail media campaigns.
  • Develop a strong understanding of VMG's proposition and confidently communicate the value of our solutions to clients, supporting wider commercial objectives and identifying opportunities to grow client partnerships.
  • Monitor campaign performance, working with internal teams to optimise activity where required and using campaign insights to inform future recommendations.
  • Share clear, actionable post-campaign reporting, identifying key learnings and embedding recommendations to continuously improve client outcomes.
  • Act as a point of contact for junior team members, providing guidance on day-to-day queries, sharing best practice and supporting onboarding and development, without direct line management responsibility.
  • Contribute ideas that improve ways of working, support wider business initiatives and demonstrate SMG's principles in everything you do.

Requirements

  • Experience in marketing, ideally within retail media, FMCG or agency environments
  • Proven ability to manage multiple campaigns and client relationships simultaneously
  • Strong organisational skills with excellent attention to detail
  • Confidence working with campaign data, budgets and reporting (Excel proficiency desirable)
  • Experience delivering integrated marketing or retail media campaigns from briefing through to completion
  • A positive, proactive attitude with a strong drive to succeed
  • Excellent relationship-building skills and a commitment to delivering exceptional client service
  • Strong communication skills, with the ability to adapt your approach for different stakeholders
  • A collaborative approach with a passion for supporting and developing others
  • A solution-focused mindset, demonstrating SMG's "Think Differently" behaviour by challenging convention and embracing new ideas

    Benefits

    • 10% discretionary bonus
    • £1,800 yearly wellbeing fund (on top of your salary!)
    • Free Headspace subscription
    • £500 yearly “Uni Fund” for learning
    • 4 extra Wellbeing Days off per year
    • Summer & Winter conferences + year-round celebrations
    • 4pm finishes every Friday
    • Flexible and hybrid working
    SMG logo

    SMG

    We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.Our brilliant people are the ones who make change happen. Straight-talking, fiercely driven, and with a thirst for challenging the status quo, we’re united in spirit and culture. Positively disrupting retail and creating campaigns with impact, we’re taking everyone with us on extraordinary adventures in connected commerce.

    Founded in 2016
    London, England, GBR
    621 employees (71 in marketing)

    Traffic Signals

    Monthly Visitors
    20.2K
    Traffic Source Mix
    Search
    33.3%
    Direct
    48.1%
    Referral
    9.3%
    Social
    7.8%
    Paid
    1.2%

    Headcount Trend

    Current headcount: ~621

    Marketing Team

    Marketing Team Size
    53 (9% of company)
    Marketing Roles Posted (Last 30 Days)
    17

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