Responsibilities

• Act as the main point of contact for high-profile clients, building trusted relationships.
• Lead the delivery of multiple campaigns, ensuring objectives are met and expectations exceeded.
• Provide strategic recommendations and expertise to clients at every stage of the campaign.
• Present confidently in pitches, kick-off meetings, and post-campaign reviews.
• Mentor and train junior team members, sharing expertise and fostering growth.
• Proactively identify opportunities for additional client activity and upselling.

Requirements

• 4+ years of experience working for a brand or in a client servicing role at an agency, dealing with high profile and demanding clients.
• Experience pitching and selling ideas to clients, and ability to present confidently to stakeholders at all levels.
• Passion for influencer marketing, an understanding of social campaigns and evolving knowledge of industry developments.
• Exceptional organisation and ability to independently manage multiple campaigns to an extremely high standard, in a fast-paced environment, while always maintaining an eye for detail.
• Ability to stay calm under pressure and deal with problems in a logical and efficient way.
• Excellent communication skills and the ability to tailor communication and build relationships with stakeholders at all levels, both internally and externally.
• Demonstrable experience delegating and prioritising an ever-changing workload.

Benefits

• Regular social events and ongoing clubs
• Provided MacBook laptop to work from
• Flexi-hours
• Hybrid Working
• Health Insurance after you’ve passed probation
• Life Insurance Policy
• 25 Days Holiday plus bank holidays, accruing up to 30 days based on length of service
• Birthday & Work Anniversary Days Off
• Length of Service Gifts
• In-Office Benefits such as beauty treatments & yoga